Shipping policy
Processing Time
All orders will be shipped from from Hong Kong & UK within 2–5 business days. Business days exclude weekends and public holidays, and order processing time will be adjusted accordingly.
Shipping Fees
Free shipping is available for orders totaling £90or €100. For orders below this amount, shipping fees will be automatically calculated based on the delivery destination, with the exact amount displayed at checkout.
Delivery Areas
Currently, we support delivery to the following regions:
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European Union (EU)
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United Kingdom (UK)
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Hong Kong (HK)
Estimated Delivery Times
| Region | Carrier | Estimated Delivery |
|---|---|---|
| Hong Kong | SF Express | 1–2 business days |
| United Kingdom | Royal Mail / DPD | 2–4 business days |
| European Union | DHL / FedEx | 3–7 business days |
**Delivery times are estimates and may vary due to customs clearance or carrier delays.**
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order directly on the carrier's website.