FAQ - Frequently Asked Questions

Welcome to the PEAK CLUB faq! We’re committed to premium snow goggles for better on-slope performance. Can’t find your answer? Contact our support team.

How do I choose the right size?

Finding the perfect fit is essential for comfort and performance. Our goggles come in two fits designed to cater to different face shapes:

Standard Fit: Suitable for most face shapes, featuring a higher nose bridge design.

Asian Fit: Includes additional foam padding around the nose bridge, ideal for those with lower nose bridges, ensuring a snug seal to prevent fogging.

If you wear glasses, our product line work on OTG (Over The Glasses), designed to fit comfortably over prescription eyewear.

Where do you ship and shipping costs?

We deliver to all countries within the EU , the UK and HONG KONG . Enjoy free standard shipping on orders over €125/£100! For orders below this threshold, standard shipping starts at just €5/£5.

Delivery options:
Standard Shipping: 3–7 business days.
Express Shipping: (Timeframe available at checkout)

What is your return policy?

We offer a 30-day return period from the date you receive your order.

Are returns free?

We currently do not offer free returns. The return shipping cost will be deducted from your refund amount.

To ensure a smooth process, please make sure the items are:

-Unused and in their original condition.
-Returned with all original tags and packaging.

What is your warranty policy?

We provide a limited 2-year warranty against manufacturing defects under normal use (e.g., frame cracking, vent failure). For more information, please head to our warranty policy section.

Please note that our warranty does not cover:

-Damage from accidents or misuse (e.g., drops, impacts)

-Normal wear and tear such as lens scratches, foam compression over time, or cosmetic damage

-Damage from improper cleaning or chemicals

-To make a warranty claim: contact support@peak-club.co with your order number, photos of the issue, and a brief description. We will respond within 48 hours with return instructions. If the claim is valid, we will repair or replace the item at no charge. If not covered, we’ll offer a paid repair/replacement option. We be happy to help you out!